We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All transactions are securely processed in USD ($).

At Loose Leash, we know that when it comes to gear for your active pet, speed and reliability matter! That’s why we offer fast, dependable shipping on all orders. Once you place your order, we aim to process and dispatch it within 1-2 business days, ensuring your hands-free leashes, rugged accessories, and everyday essentials are on their way quickly. We ship nationwide, providing tracking information so you can stay updated every step of the way. Plus, we carefully package all items to ensure they arrive in perfect condition, ready to fuel your next adventure with your furry friend!

Please inspect your order upon receipt. If the item is defective or damaged, contact us immediately at othon.bf@gmail.com with your order number and photos of the issue, and we will gladly arrange a replacement or refund.

Yes! We offer tracked international shipping to most countries worldwide.How long will it take to receive my order?Processing Time: 2 to 3 business days.Delivery Time: On average, 7 to 15 business days depending on your destination country and local postal services.

We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us within 12 hours .